Roblox

Aptcloth Claim ($185)

if he can get the account back to me I will delete every dispute

 

Hello, I'll say right away that the rule applies: 2. For Accounts that do not belong to Steam categories, Battle.net , Fortnite, Epic Games and Supercell, the money back guarantee in case of Account restoration by the original owner applies exclusively to Accounts of the "Personal" category.For other types of Accounts, including but not limited to "brutus", "********", "resale", the refund guarantee in case of Account restoration does not apply if the Account was returned to an earlier owner. The fact that the Buyer receives a notification or a letter about the beginning of the Account recovery procedure by an earlier owner is not in itself a reason for a refund.An exception to these rules is allowed only if there is evidence of the Seller's guilt in restoring the Account or if there are a significant number of substantiated complaints against the Seller in a short period of time, which is established within the framework of the Market arbitration.
I put the account up for sale and did nothing after that, I do not know what happened, but there is an assumption that he has something like a robot that automatically changes data. the account was not considered personal and I did not provide any guarantees for this.
as for that message, you misunderstood the context. I didn't mean to return the account, but the funds that you spent on buying the account. I would never have had time to restore access or something like that.

 

Your argument doesn’t really hold up under scrutiny.
First, simply stating the platform rules doesn’t automatically absolve you of responsibility. The key issue isn’t just whether the account falls under a “personal” category, but whether the buyer (me) received what was promised: stable access to the account. If the account was reclaimed shortly(less then 3 minutes) after the sale, that directly undermines the core expectation of the transaction—regardless of category labels.
Second, claiming you “did nothing after the sale” doesn’t eliminate your liability. As the seller, you are responsible for the integrity and security of what you’re selling. If the account could be recovered by a previous owner, that suggests it was never fully under your control to begin with. That’s a risk you passed on to the buyer without ensuring protection or transparency.
Third, the “robot automatically changing data” explanation is speculative and unsupported. Without evidence, it comes across as deflection rather than a credible explanation. In disputes like this, assumptions don’t carry weight—only verifiable facts do.
Fourth, your clarification about the message being about refunding money rather than restoring the account doesn’t resolve the issue. From my perspective, the result is the same: I lost both access and value. Miscommunication doesn’t negate the outcome.
Finally, even if the rules limit automatic refunds, exceptions clearly exist in cases involving seller fault or patterns of issues. Selling an account that can be reclaimed shortly after purchase can reasonably be interpreted as negligence or misrepresentation, whether intentional or not.
In short, the responsibility doesn’t disappear just because the account wasn’t labeled “personal” or because you deny direct involvement. The transaction failed on a fundamental level, and that places at least partial accountability on you as the seller.

 

I understand your displeasure, but you understand me too.
I sold an account with the ******* tag, which means (the account is hacked)
, as I remember, I did not log in or use it.
I put it up for sale as soon as I "got" it.
after the purchase, you logged into the account and if the owner was online, he might have suspected something and restored access.
it is very suspicious that during what you said was "3 minutes" access was lost, there are 2 options. 1 you did this in order to profit from me (I'm not saying it's true, I'm just guessing my train of thought)
2 the owner was online and saw the hacking attempt and restored access to the account. in fact, there may be many options, but I think these 2 are appropriate here.
did you say "did the buyer (me) get the promised: stable access to the account" in which place did I or the rules of the site give you any guarantees for stable access? this is a hacked account that can be restored (by the owner) at any second, and in this case, after logging into the account, you could speed up this process.
in addition, no one has given you any guarantees for your account (the stiller label is, in my opinion, the most dangerous purchase because such accounts are quickly restored). you bought it at your own risk. I believe that every customer should read the rules of the site before buying an account so that there are no such situations. If you have any questions or suggestions, please write to me and I will answer them.

 

I understand your explanation, but I don’t agree with your conclusion.
Yes, the account had a “*******” tag, and I was aware there was risk involved. However, that does not mean there are zero expectations on the seller’s side. When you sell an account, the basic expectation is that the buyer will receive access that is at least usable—not something that is lost almost immediately.
Losing access within a few minutes strongly suggests that the account was either already compromised, being monitored, or not in a sellable state to begin with. That goes beyond normal “risk” and into misrepresentation of what was being sold.
You also mentioned that you didn’t log into or use the account, but you told my friend that you had it for months. Those two statements contradict each other, and it raises concerns about the actual condition of the account at the time of sale.
Saying “there are no guarantees” doesn’t fully apply here. Risk is one thing, but selling something that effectively doesn’t work from the start is another.
I’m not assuming bad intent, but from my perspective, I paid and received something that became unusable almost instantly.
I think a fair resolution would be [refund / replacement / partial compensation]. Let me know how you want to handle this.

The post was merged to previous Today at 1:08 AM

also its obvious that you didn't put it for sale the moment you got it because the account was milked.