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Lolzteam Privacy Policy
1. This Privacy Policy (hereinafter referred to as the “Policy”) applies to all information, including personal data within the meaning of applicable law (hereinafter referred to as “Personal Information”), that Lolzteam may obtain about you while you use any websites, software, products and/or services of Lolzteam (hereinafter collectively referred to as the “Services”), information about which can be found on the website
https://lolz.live/
(hereinafter referred to as the “Site”) and other websites owned by Lolzteam (hereinafter collectively referred to as the “Sites”), as well as in the course of Lolzteam fulfilling any agreements and contracts concluded with you in connection with your use of the Services.
2. GENERAL PROVISIONS
2.1. Lolzteam may also receive Personal Information from its partners (hereinafter referred to as “Partners”) whose websites, software, products or services you use (for example, Lolzteam advertisers). In such cases, the transfer of Personal Information is possible only in cases established by applicable law and is carried out on the basis of special agreements between Lolzteam and each Partner.
2.2. Please note that the use of any of the Sites and/or Services may be governed by additional terms that may amend and/or supplement this Policy and/or contain special provisions regarding personal information posted in the relevant sections of documents for such Sites and/or Services. Please review our Cookie Policy and our Principles for Processing Data Subject Requests.
2.3. When processing personal data, Lolzteam is guided by international law and the laws of the EU and CIS countries, including Russia, Ukraine, and Georgia. In particular, this Policy complies with Federal Law of the Russian Federation No. 152-FZ dated July 27, 2006 “On Personal Data”, the Law of Ukraine “On Protection of Personal Data”, the Law of Georgia “On Personal Data Protection”, as well as EU Regulation 2016/679 (GDPR).
2.4. If we make significant changes to the Policy, we will notify you. Lolzteam may also request your consent to continue processing personal data, even if you have previously provided such consent.
2.5. Lolzteam welcomes your questions and suggestions regarding the implementation or amendment of this Policy. Please use our feedback form available on the forum at:
https://lolz.live/
. You may also use this form (and the email address admin@lolz.guru) to submit requests regarding the exercise of your rights or complaints about inaccuracies in your Personal Information or the unlawful processing thereof.
3. PURPOSE OF THE PRIVACY POLICY
3.1. The protection of your Personal Information and your privacy is extremely important to Lolzteam. When you use Lolzteam’s Sites and Services, we protect and process your Personal Information in strict accordance with applicable law. In fulfilling our obligations to protect your Personal Information, this Policy is intended to inform you as transparently as possible about the following:
3.2. Commercial information and orders.
3.2.1. Any personal data that you provide to us and/or other users of our Site when placing an order, replying to a message, accepting order terms, discussing transaction details and/or performing other actions related to trading services and Services on our Site. Examples of data we may collect include, but are not limited to: your account details, information required to access your personal account, and your email address.
3.3. Registration and use of forms.
3.3.1. Personal Information provided by you during registration (account creation), completion of forms (feedback form), or when contacting support. For example: your name, IP address, email address, and cookies.
3.4. Data and content stored in Lolzteam systems.
3.4.1. Information about your activity while using the Sites and/or Services. For example, data about purchases in the Services, usage data of the Services themselves, information about interactions with other users, as well as files and content stored in Lolzteam systems, including your reviews on third-party websites and/or resources, comments about the quality of our Services and/or Site, and any data required for the proper handling of complaints and the operation of the arbitration service.
3.5. Dispute resolution.
3.5.1. Proper handling of complaints and the correct operation of our arbitration service are very important to us and to our ability to provide our services. Therefore, we may require certain personal data to fully review your complaints or complaints that may concern you. Lolzteam reserves the right to publish and/or use certain types of personal data necessary to protect its business reputation and brand reputation.
3.6. Technical data and analytics.
3.6.1. For in-depth analysis and collection of technical data, Lolzteam uses a set of tools (including cookies) that may collect your personal data. Lolzteam also uses third-party web analytics tools to collect information about traffic sources, site visits, and to evaluate the effectiveness of our Services.
3.6.2. For more information about how we use Yandex.Metrica and Google Analytics, please contact the system administrator.
3.7. Sensitive personal data.
3.7.1. Lolzteam does not intentionally collect sensitive personal information (such as racial origin, political views, health information, or biometric data), except as required by law.
4. PERSONS HAVING ACCESS TO PERSONAL INFORMATION
4.1. Lolzteam may transfer your Personal Information to its employees (within the limits provided by applicable law). Lolzteam may also transfer your Personal Information to its affiliates, including third parties and services with which Lolzteam cooperates. Please note that the level of Personal Information protection in some countries may differ from the level established in your jurisdiction, and by using our Services and/or Site, you consent to such transfer. Third parties include: Yandex.Metrica, Google Analytics, and others.
4.2. Lolzteam may receive certain data from third parties that may be required by law or to comply with contractual obligations, for example, your payment details (payment card mask).
4.3. When processing data obtained as described in clause 4.1, Lolzteam is guided by international law and the laws of the EU and CIS countries, including Russia, Ukraine, and Georgia.
5. LEGAL GROUNDS AND PURPOSES OF PROCESSING PERSONAL INFORMATION
5.1. In addition to Section 3 of this Policy, Lolzteam processes your Personal Information only if:
5.1.1. It is necessary to provide access to your account, including personal account settings and other tools of our Site.
5.1.2. Processing is necessary to fulfill Lolzteam’s contractual obligations to you, including ensuring the operation of the Sites and Services.
5.1.3. Processing is necessary to comply with legal obligations.
5.1.4. Processing is necessary to improve the quality of our services and/or to understand how you interact with our Sites and/or Services.
5.1.5. Where provided by applicable law, processing is necessary to ensure Lolzteam’s legitimate interests, provided that such processing does not significantly affect or harm your interests, rights, and freedoms.
5.2. For specific purposes or where required by applicable law, we may request your separate consent to process your Personal Information. In jurisdictions where consent is recognized as a separate legal basis, your use of Lolzteam’s Sites and/or Services constitutes your consent to such processing. You are hereby informed, and you confirm, that you are under no obligation to provide any Personal Information when using the Sites or Services, and such provision is based solely on your free will. However, you understand that without providing Personal Information, we will not be able to provide you with access to the Services, and your use of the Sites will be limited.
5.3. Lolzteam always processes your Personal Information for the purposes specified in Section 5 and only the Personal Information that is relevant to achieving those purposes.
5.4. In some cases, Lolzteam may use technical solutions, tools, and services of third parties. Such solutions, tools, and services may process your data for purposes different from those specified in Section 5 of this Policy. Lolzteam is not responsible for the personal data processing practices of third parties. Nevertheless, we welcome your questions and suggestions regarding the processing of your data by third parties.
6. USE OF COOKIES
6.1. Cookies are small pieces of data containing specific (often technical) information that a server sends to your device to remember information about your preferences. This information is used by the Site to analyze your actions and display the Site in a format convenient for you.
6.2. Lolzteam uses session cookies to provide you with a more convenient use of our Services. For example, cookies remember your selections during authorization in the Services and when completing CAPTCHA verification. Session cookies expire at the end of the session (when you close the browser page or window).
7. STORAGE AND PROCESSING OF PERSONAL INFORMATION
7.1. Your Personal Information will be stored in the Russian Federation and/or the EEA.
7.2. For Russian and Belarusian users: Lolzteam records, systematizes, accumulates, stores, уточняет (updates, modifies), and extracts personal data of citizens of the Russian Federation using databases located on the territory of the Russian Federation.
7.3. For users from the EEA: Lolzteam records, systematizes, accumulates, stores, updates (modifies), and extracts personal data of EEA citizens using databases located within the EEA.
7.4. If you are located in a territory where your consent is required to transfer your Personal Information to another jurisdiction, then by using the Sites or Services, you give Lolzteam your explicit and unambiguous consent to such transfer, storage, and/or processing of information in the specified jurisdictions.
7.5. Lolzteam also takes appropriate measures to ensure that such transfers are carried out in accordance with applicable EU and Russian data protection regulations (when transferring data of Russian citizens).
8. RETENTION PERIOD OF PERSONAL INFORMATION
8.1. Lolzteam retains your data for as long as necessary to achieve the purposes for which it was collected or to comply with legal and regulatory requirements.
8.2. If you wish for any of your Personal Information to be deleted, you may contact us with a corresponding request.
8.3. After the retention period expires, your data is deleted or anonymized.
8.4. If your data was collected and processed based on your consent to the processing of your personal information, we will delete your data without terminating other legal relationships if you withdraw your consent. Your refusal will not affect your legal status but may limit the functionality available to you on our Site and/or within our Services.
9. USER RIGHTS
9.1. Where provided by applicable law, you have the right to access your Personal Information processed by Lolzteam in accordance with this Policy.
9.2. If you believe that any information Lolzteam holds about you is inaccurate or incomplete, you have the right to request that we correct or supplement your information.
9.3. You also have the right to review the information that Lolzteam holds about you.
9.4. You may request the deletion of your personal information or part thereof, as well as withdraw your consent to the processing of your personal information.
9.5. You may request restrictions on the processing of your Personal Information.
9.6. Request a copy of the Standard Contractual Clauses.
9.7. Object to the processing of your Personal Information, where provided by applicable law.
9.8. In cases provided by applicable law, you may also have other rights not listed above.
9.9. When you use the Services, the transfer of Personal Information is carried out with your consent, expressed by your free will and interest (in particular, on the basis of a contract with you), and is not a legal obligation.
10. LANGUAGE VERSIONS
10.1. If this Policy is translated into another language and there are discrepancies between the two language versions, the Russian version of this Policy shall prevail and be considered the controlling version.
11. FEEDBACK
11.1. Lolzteam welcomes your questions and suggestions regarding the implementation or amendment of this Policy. Please use our feedback form.